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| Online support and service: |
| • Direct contact with
the manufacturer |
| • Personal contact
with experts |
| • Benefit from our
experience |
Through our Remote-Online-Support
and Service software our technical support professionals can help
you with machinery diagnostics without being at your work shop. This
services reduce your need for field service calls and expenses and
puts you and your CNC machine fast back to work. The possibility of
a software update of your Gannomat CNC machine is also an important
advantage for you and your company.
All you need therefore is: Internet connection to the machine pc |
Another feature of the Remote-Online-Support
and Service software is that you can transmit live in real time video
to our technical specialists. The real time video gives to us an additional
visual information to determine required maintenance, needed parts
or to find and suggest other solutions.
All you need therefore is: Internet connection to the machine pc and
a portable video camera (hardware and software). |
| The Remote-Online-Support and Service
is done by a desktop sharing or desktop monitoring software which
can be installed with the following link at your Gannomat CNC machine. |
 |
Download-Link
for Remote-Online-Support and Service software |
| After installing the software,
you can open the online support software (Gannmat Quick Support),
to establish an online connection with you, we need your ID and password
(these data are displayed automatically). |
| |
Contact details for Service- and
Online-Support |
|
Telephone: |
+43 526 262 532 - 17 |
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